Delivery Information

Delivery Information

At Kasmabypuneeta, we aim to provide you with a seamless shopping experience, including reliable and timely delivery of your orders. Below, you will find important information regarding our delivery process, timelines, and policies.

1. Delivery Locations

1.1 Service Area: We deliver products to all locations across India.

2. Delivery Timeframes

2.1 Processing Time: Orders are typically processed within 1-2 business days from the date of purchase. Please note that processing times may be extended during peak seasons or due to high order volumes.

2.2 Shipping Time: Once processed, orders are shipped and usually delivered within 5-7 business days, depending on your location.

3. Shipping Charges

3.1 Standard Shipping: Shipping charges are calculated at checkout based on the total weight of your order and your delivery location.

3.2 Free Shipping: We offer free standard shipping on orders above a certain amount, as specified on our website.

4. Order Tracking

4.1 Tracking Information: Once your order is shipped, you will receive an email with tracking details. You can use this information to monitor the status of your delivery.

5. Delivery Issues

5.1 Delayed Delivery: While we strive to ensure timely delivery, there may be delays due to unforeseen circumstances such as weather conditions, strikes, or logistical issues. In case of any significant delay, we will notify you promptly.

5.2 Lost or Damaged Packages: If your package is lost or arrives damaged, please contact our customer support team at support@kasmabypuneeta.com within 48 hours of receiving the package to initiate an investigation or claim.

6. Address Accuracy

6.1 Correct Address: Please ensure that you provide accurate and complete delivery address information to avoid any delivery delays or issues. Kasmabypuneeta will not be responsible for packages delivered to incorrect addresses provided by the customer.

7. Special Instructions

7.1 Additional Instructions: If you have any special instructions for your delivery (e.g., preferred delivery time, landmark), please mention them at checkout, and we will do our best to accommodate your request.

8. Contact Information

If you have any questions or concerns regarding your delivery, please feel free to contact us:

Kasmabypuneeta
Email: support@kasmabypuneeta.com
Website: https://kasmabypuneeta.com

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